How do I cancel service?
In order to cancel any hosted service with us, we need to verify that you are the owner of the services being canceled. We have a simple online process for you to follow:
1. Log in to the services are of your account here.
2. Click the link for the service plan you wish to cancel.
4. Choose the "Request Cancellation" option in the menu on the left-hand side of the page.
5. Fill out your cancellation reason and submit by clicking the "Request Cancellation" button.
Perform the above steps for each service you have with us that you wish to cancel.
Afterward, if you also have any domain names registered with us that you do not wish to renew, please set it to not auto-renew - otherwise our customer service system will automatically generate a domain renewal invoice 10 days before expiration.
NOTE: Cancellation requests are for immediate cancellation. Do not request cancellation until you are ready to have service immediately terminated. In accordance with our terms of service, payment of service in advance is non-refundable beyond the initial 30-day money back guarantee period.
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Because we have no-term commitments or contracts, all of our hosted services are billed monthly...
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